I think the thing about “engagement” that concerns me the most is that it is about the “symptom” if you will. Managers want engaged employees because there is evidence that translates engagement to results.
What I think we all want, and what we try to build toward, is a workplace where employees bring their best efforts to yield the best results possible. We want action.
How curious then, that we should use the passive voice in describing the need for employees who are engaged.
We need to be employers (and leaders) who are engaging. It’s about the action that creates engagement. We aren’t measuring if employees are engaged, we are measuring if we, as leaders are engaging. Let’s put the responsibility where it belongs.